Our Privacy Policy


We are delighted that you have shown interest in our Business. Data protection is of a particularly high priority for Scottsdale Smile Center P.C. (DBA Smile Consult).

This privacy notice explains how we process your personal information when you visit our website, as a recipient of our marketing, if you choose to be a customer of ours, or if we have collected, stored or shared your personal data as part of the legitimate interests of our business. It explains how we will protect data subjects [You, your] information and personal data, and the controls and safeguards we provide for this data. This includes understanding, at all times, precisely what data we are storing for and about you, who (if anyone) can see that data, and whether you give permission for that data to be shared with third-parties.

The processing of personal data, such as the name, address, e-mail address, or telephone number shall always be in line with the General Data Protection Regulation (GDPR), The Data Protection Act 2018 and Privacy and Electronic Communications Regulations (PECR).

By means of this data protection declaration, we would like to inform you of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.

YOUR PRIVACY IS VERY IMPORTANT TO US

At Smile Consult we have a few fundamental principles that we follow:

  • We don’t ask you for personal information unless we truly need it.
  • We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
  • We don’t store personal information on our servers unless required for the on-going operation of our website and business.

Smile Consult operates the website smileconsult.com. It is Smile Consult’s policy to respect your privacy regarding any information we may collect while operating our websites and in performing our business operations.

WEBSITE VISITORS

The Site is not intended for use by minor children (under the age of 18). We do not knowingly collect information from any person that is a minor. Parents and guardians should monitor the use of the Site by minor children. Once information is entered into the Site, it may not be possible to completely remove it from the internet.

Smile Consult collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Smile Consult’s purpose in collecting non-personally identifying information is to better understand how Smile Consult’s visitors use its website. From time to time, Smile Consult may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

SOCIAL MEDIA

We may use and disclose your personal information to facilitate social media sharing functionality that you initiate. If you choose to connect your social media account (e.g., Facebook, Twitter, Pinterest) with your Smile Consult account or otherwise engage in social sharing about Smile Consult or the services, your personal information may be shared with your friends, contacts or others associated with your social media account, with other Site users, and with your social media account provider. By connecting Smile Consult account and your social media account or contacting us via social media, you authorize us to share information with your social media account provider, and you understand that the use of the information we share will be governed by the social media site's privacy policy.

For example, if you utilize a social media feature such as the Facebook "Like" button, Google Plus, Pinterest or a Twitter widget, these features may collect information about your IP address and which page you're visiting on our site, and they may set a cookie or employ other tracking technologies. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with those features are governed by the privacy policies of the companies that provide them.

We may display targeted ads to you through social media platforms. These ads are sent to groups of people who share traits, such as where they live or have expressed an interest in shopping for cosmetics on our mobile site. We do not share any of your personally identifiable information, including your shopping history or health information, with social media platforms. See the policies of each social media platform for additional information about these types of ads, including how to manage your display settings for these ads.

GATHERING OF PERSONALLY-IDENTIFYING INFORMATION

Certain visitors to Smile Consult’s website choose to interact with Smile Consult in ways that require Smile Consult to gather personally-identifying information. For example, we ask visitors who click “get started” on our website or provide two photos, name, birthday, phone number, address and email address. Smile Consult collects such information only as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Smile Consult and we will not collect any personal data from you we do not need in order to provide and oversee this service to you. Smile Consult does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website- or business-related activities.

AGGREGATED STATISTICS

Smile Consult may collect statistics about the behavior of visitors to its websites. For instance, Smile Consult may monitor the most popular pages on the smileconsult.com site. Smile Consult may display this information publicly or provide it to others. However, Smile Consult does not disclose personally-identifying information other than as described below.

PROTECTION OF CERTAIN PERSONALLY-IDENTIFYING INFORMATION

Smile Consult discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that;

  • need to know that information in order to process it on Smile Consult’s behalf or to provide services available at Smile Consult website and business; and
  • that have agreed not to disclose it to others.

Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Smile Consult’s website and engaging in business with us, you consent to the transfer of such information to them. Smile Consult will not rent or sell potentially personally-identifying and personally-identifying information to anyone.

All the personal data we process is processed by our staff in the US. No third-parties have access to your personal data unless the law allows them to do so. We have a Data Protection regime in place to oversee the effective and secure processing of your personal data.

If you are a user of Smile Consult’s website, have supplied your email address and consented to receive further information, Smile Consult may occasionally send you an email or Text to tell you about new products or features, solicit your feedback, or just keep you up to date with what’s going on with Smile Consult and our services. We primarily use our social media platforms to communicate this type of information, so we expect to keep this type of email to a minimum. This information is not shared with third-parties, except for Constant Contact who operates as our list management company who will receive and process data and send communications to a subscribed individual on Smile Consult’s behalf. You can unsubscribe to any of our communication at any time through email or our website. Smile Consult takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

We are required under US tax law to keep your basic personal data (name, address, contact details) for a minimum of six years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. Please refer to Smile Consult’s Terms and Conditions regarding retention schedules of any business contractual arrangements that you are engaged with.

HIPAA

Our privacy practices are intended to comply with the Health Insurance Portability and Accountability Act ("HIPAA"). We will maintain the privacy of your Health Information as required by HIPAA and the regulations promulgated under that Act. If you share information with an orthodontist affiliated with Smile Consult, that information may be used to facilitate your treatment, or in support of payment or health care operations. You authorize the affiliated orthodontist providing services to you to share your personal information with us for such purposes, and you authorize us to use or disclose such information as needed in order to communicate with your healthcare providers and to provide services to you.

We use information we have collected about you to provide you with the services necessary to operate our business. We do not sell your personal information to third parties for any reason. We do not disclose your personal information to unaffiliated third parties who may want to offer you their own products and services unless you have requested or authorized us to do so.

We may share your personal information with third parties or affiliates of Smile Consult where it is necessary for us to complete a transaction or do something you have asked us to do. Likewise, we may share your personal information with third parties or affiliates of Smile Consult with whom we have contracted to perform services on our behalf. Companies that act on our behalf are required to keep the personal information we provide to them confidential and to use the personal information we share only to provide the services we ask them to perform.

In addition, we may call, write, e-mail or message (“communicate”) you to remind you of appointments (including dental monitoring). We may also communicate to notify you of other services available that might help you, or to conduct follow up, quality assessment, or to obtain reviews, feedback, assess satisfaction or similar activities. We take precautions on our end to secure electronic information (for example, we encrypt our electronic devices). However, it is possible that texts or emails could be intercepted in transit to or from your devices or networks. Customers hereby consent to communication through text or e-mail. Other than the foregoing, we will not use your information for marketing without your authorization.

We may disclose your personal information as permitted or required by law, such as in connection with a subpoena, court order or similar legal process, or in connection with a merger, acquisition, or bankruptcy, or in order to enforce our rights or enforce our Terms of Service.

COOKIES

A cookie is a string of information that a website stores on a visitor’s computer for a set period of time, and that the visitor’s browser provides to the website each time the visitor returns. Smile Consult uses cookies to help us identify and track visitors, their usage of Smile Consult’s website, and their website access preferences. Smile Consult visitors may renew or change their cookie consent instead of setting their browsers to refuse cookies, with the drawback that certain features of Smile Consult’s websites may not function properly without the aid of cookies. We openly show which cookies types we use below.

BUSINESS TRANSFERS

If Smile Consult, or substantially all of its assets were acquired, or in the unlikely event that Smile Consult goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third-party. You acknowledge that such transfers may occur, and that any acquirer of Smile Consult may continue to use your personal information as set forth in this policy.

ADS

We may display targeted ads to you through social media platforms. These ads are sent to groups of people who share traits, such as where they live or have expressed an interest in shopping for cosmetics on our mobile site. We do not share any of your personally identifiable information, including your shopping history or health information, with social media platforms. See the policies of each social media platform for additional information about these types of ads, including how to manage your display settings for these ads.

GOOGLE ANALYTICS

Smile Consult engages Google Analytics.

THIRD-PARTY SOFTWARE

As part our business operations, Smile Consult uses third-party software and cloud services from Dropbox, Adobe, Apple, Google and others to provide various services which may involve processing data on our behalf. Smile Consult takes all reasonable endeavors to ensure all our client’s data is secure and is committed to only engage with third-parties who can offer us equal assurance.

PRIVACY POLICY CHANGES

Although most changes are likely to be minor, Smile Consult may change its Privacy Policy from time to time, and in Smile Consult’s sole discretion. Smile Consult encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

If at any point you believe the information we process on you is incorrect you may request to see this information and have it corrected or deleted. If you have any questions about this Privacy Policy or don’t see your concerns addressed here, or if you wish to raise a complaint on how we have handled your personal data, you can contact our Directors who operate as our Data Protection Officer’s in the US who will investigate the matter.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).

ABOUT COOKIES

This website uses cookies to personalize content and ads, provide social media features and analyze our traffic. 

  • Cookies are small text files that can be used by websites to make a user's experience more efficient.
  • They download and store small bits of information to the device you are accessing the page from when you use it. The next time you visit the website using that device the details of your previous visit are remembered.
  • Cookies help us maintain the performance of the website and allow us to remember your preferences and make improvements based on visitor statistics.
  • The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.
  • This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
  • We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Your consent applies to the following domains: smileconsult.com

Your current state: Allow all cookies (Necessary, Preferences, Statistics, Marketing). 

Cookie declaration last updated on 08-30-2022 by Smile Consult

NECESSARY

  • Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
  • They are generally used for features such as navigation and any online ordering.

PREFERENCES

  • Preference cookies enable a website to remember information that changes the way the website behaves or looks to improve your experience, like your preferred language or the region that you are in.
  • They are also used to display recommendations for you based on your past activity on the site.
  • They may be required for actions such as watching a video.

STATISTICS

  • Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
  • These show us how visitors use the website. They look at what pages are the most popular, how long visitors stay on them, if and where a user gets an error message and other similar data which we use to improve how the website works and make information easier to find.

MARKETING

  • Marketing cookies are used to track visitors across websites. The intention is to display advertising content that is both relevant and engaging for the individual user based upon their interests.
  • These helps ensure the people our adverts are shown to are likely to have an interest in the types of products we sell based on what you have already looked at on our site.
  • These are useful as they measure how many times you see any ad and its effectiveness – so we can stop showing you irrelevant ads that you are not responding to.
Managing Cookies

Most web browsers allow you to manage which cookies you accept via their settings – you can use the following links to find out more. If your browser is not listed below you can normally use the ‘Help’ functionality on your browser to find out about how it handles cookies, or visit the site you downloaded it from for more information.

Managing Functional Preference Cookies
Managing Statistic Cookies

Google Analytics provide a browser plugin to prevent their analytics cookies being placed, or you can use your browser settings to disallow analytics cookies.